James Brown

James Brown Jr. has no relation to the music icon of the same name, but he is a rock star in his own right. With more than 20 years of experience working with national and corporate clients in the hospitality and financial industries, James Brown Jr. is a customer service expert who helps organizations and businesses discover their potential and reach their goals. Whether advising CEOs or speaking at a conference, James challenges organizations to shift the way they think about customer service. James’ lively presentation style motivates people to see EVERYONE they meet as a customer – a relationship with a rhythm and a beat – to help increase effectiveness, decrease stress and boost revenue.